Contact Form

CONTACT INFORMATION

🕒 Support Hours (Sydney Time, AET)

Email: Mon - Sun | 9AM - 6PM
Phone: Mon - Fri | 10AM - 5PM
Live Chat: Mon - Sat | 9AM - 6PM
AI Shopping Assistant: Available 24/7
(Excluding Australian Public Holidays)

📧 Email Us

📞 Call Us

Australia: 1300 567 406
UK/NZ/Intl: +61 1300 567 406

📬 Postal Address:

Suite 50, 68–70 Saywell Road
Macquarie Fields NSW 2564
Australia

Note: This is a mailing address only and is not a returns address.

💡 Quick Tips

Order Queries: Include your order number (e.g. AFC1234) for a faster response.

UK, NZ and SG Shipping: We ship regularly to these locations. Where applicable, taxes and duties are calculated at checkout. Any charges not collected at checkout remain the customer’s responsibility.

International Support: We highly recommend using Email or Chat for the fastest service and to avoid international call rates.