Contact Form

CONTACT INFORMATION

Support Hours

Email: Mon–Sat | 9am–6pm
Phone: Mon–Fri | 10am–5pm
Live Chat: Mon–Sat | 9am–6pm
AI Shopping Assistant: Available 24/7
All hours are Sydney time (AET). Excluding Australian public holidays.

Email Us

Call Us

Australia:
1300 567 406

International customers are encouraged to contact us by email or live chat.

Postal Address

Suite 50, 68–70 Saywell Road
Macquarie Fields NSW 2564
Australia

Mailing address only – not a returns address. Please contact us before sending any returns.

Quick Tips

Order Enquiries: Please include your order number (e.g. AFC1234) for faster assistance.

International Shipping: We deliver to selected international destinations. For shipping, duties and taxes, please refer to our Shipping Policy.

International Support: Email or live chat is recommended to avoid international call charges.